Terms & conditions

When Does the Warranty Coverage Begin?
Warranty coverage commences on the original date of purchase and covers only the original purchaser. If a defect in material or workmanship is discovered during the applicable warranty period under normal use and maintenance, Quebic Industries will, at our sole option, replace or repair the defective component at no cost to you for the component itself. This warranty does not apply to labor or any other cost associated with the service, repair or operation of the grill. Quebic Industries will pay all shipping charges on warranty parts.

What is Not Covered?
The warranty does not apply to damage caused by abuse or use of the product for purposes other than that for which it is designed, damage caused by lack of proper use, assembly, maintenance or installation, damages caused by accidents or natural disasters, damage caused by unauthorized attachments or modifications, or damage during transport. This warranty does not cover damage from normal wear and tear from use of the product (for example, scratches, dents, dings and chipping) or changes in the appearance of the grill that do not affect its performance.

THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS EXPRESSLY LIMITED TO THE DURATION OF THE WARRANTY PERIOD FOR THE APPLICABLE COMPONENT. *Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

THE PURCHASER’S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY SHALL BE LIMITED AS SPECIFIED HEREIN TO REPLACEMENT. IN NO CASE SHALL QUEBIC INDUSTRIES, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. *Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What Will Void the Warranty?
Purchasing any QueBQ product through an unauthorized dealer voids the warranty. An unauthorized dealer is defined as, but not limited to discount clubs, big box stores or any retailer who has not been expressly granted permission by Quebic Industries to sell QueBQ products.